Returns Policy

Return within 14 days of purchase for a credit note or exchange, provided the item is in a resaleable condition (unused, in it’s original packaging) with a valid receipt. We regret that food, drink and earrings cannot be returned. Your statutory rights are not affected and apply to all goods found to be faulty. We are unable to refund or exchange on any reduced or sale items.

Christmas Returns 2022/2023

Any purchases made between 17 October and 24 December 2022 can be returned up until 11 January 2023. For purchases made from 28 December onwards, our normal returns policy applies. (Excludes decorations, cards, food or sale items.) Full exchange or credit note will only be possible with a valid receipt.